The World of Work Project

The ABCs of Communication

Good communications should be accurate, brief and clear.

Summary by The World of Work Project

The ABC’s of Communication

There are many different “ABC” models of communication available. Our version simply says that when creating good communications ensure accuracy, brevity and clarity. It’s as simple as ABC.

In light of the guidance, we won’t say any more!

Sometimes keeping things simple is best.

The World of Work Project View

This is a nice little aide-memoire, but of course it really depends on the overall purpose of your communication as well as on the nature of your audience. So while this is a nice little model to know, it’s not something that should always be used.

Sources and further reading

Where possible we always recommend that people read up on the original sources of information and ideas.

The information in this post comes from conversations we’ve had in our working lives and there are no source materials to refer to.


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