Articles: Decision Making & Problem Solving
The Five Dimensions of Trust in Sales: A Simple Summary
Sales environments can be different to other environments in that there may be little time to establish trust. The [...]
The Five Canons of Rhetoric: For Better Communications
The five canons of rhetoric are a classical approach to understanding effective communication. They are: invention (what to say), [...]
The Fishbone Analysis Tool (Ishikawa Diagram): A Simple Intro
The fishbone analysis tool is a visual method used to help capture and understand various things including the root [...]
The Feedback Sandwich: Something To Avoid
The feedback sandwich says that when delivering constructive or corrective feedback, that this difficult message should be sandwiched between [...]
The Feedback Review Matrix: An Easy Feedback Tool
The feedback review model is a simple 2x2 matrix mapping feedback against positivity and expectancy. Positive feedback should be [...]
The ETC Self-coaching Model: A Simple Summary
The ETC self-coaching model is a simple tool that individuals can use to coach themselves away from negative, emotional [...]
The Enneagram: A Simple Introduction
Enneagram is a spiritualist model of nine personality types: Reformer/Perfectionist, Helper/Giver, Achiever/Performer, Individualist/ Romantic, Investigator/Observer, Loyalist/Loyal-Sceptic, Enthusiast/Epicure, Challenger/Protector & [...]
The Endowment Effect: A Cognitive Bias
The endowment effect is the cognitive bias which results in people attributing higher values to goods merely because they [...]
The Eisenhower Matrix Prioritization Tool: A Simple Summary
The Eisenhower Matrix prioritization tool helps people decide what to work. It does this assessing the urgency and importance [...]
The Ease / Benefit Matrix: A Simple Prioritization Tool
The Ease / Benefit matrix is a simple tool which helps with prioritizing actions. It works by comparing how [...]
The Dunning-Kruger Effect: The Over-Confidence Of The Low-skilled
The Dunning-Kruger effect is a cognitive bias which leads individuals with low ability to overstate their skills and ability. [...]
The Dick and Carey Instructional Design Model
The Dick & Carey instructional design model is a nine step process for planning training and development initiatives. It [...]
The Denison Organizational Culture Survey: A Simple Summary
The Denison Organizational Culture Survey has 50 questions and covers four many areas: Adaptability, Mission, Involvement and Consistency. Outputs [...]
The Dark Triad of Personality Types: A Simple Introduction
The Dark Triad of personality types is a phrase used to describe three similar yet independent personality traits. These [...]
The COIN Feedback Model: A Simple Feedback Process
The COIN feedback model and the COILED model are structured approaches to providing feedback. They both start with Connection, [...]
The CLEAR Coaching Model: A Simple Summary
model is a transformational coaching process often used with leaders and executives. It is designed in such a way [...]
The Choulateca Bridge Incident: Lessons on acceptance and change
The Choluteca Bridge is a nearly indestructable bridge comissioned by the Honduran government to cross the Choluteca rivier. In [...]
The Change Curve: A Simple Summary
The change curve is a simple model that details how people respond to change. It originated from studies of [...]
The CEDAR Feedback Model: Feedback In A Coaching Style
The CEDAR feedback model is a five stage feedback process that is heavily influenced by coaching. The model provides [...]
The Career Life-Line Activity: A Reflective Career Development Tool
The "career life-line" is a reflective activity that involves thinking through your career and drawing a line mapping how [...]
The Cameron and Quinn Competing Values Culture Model
The Cameron and Quinn Competing Values Culture Model identifies four different types of organizational culture. The four cultures they [...]
The Burke-Litwin Organizational Change Framework: A Simple Summary
The Burke-Litwin organizational change framework is a causal change model that seeks to show where change arises and how [...]
The Brief Resilience Scale: A Simple Way To Measure Resilience
The Brief Resilience Scale is a simple self-assessment that individuals can complete to assess their resilience. It consists of [...]
The Birkman Method Personality Test: A Simple Introduction
The Birkman method personality test is an empirically built personality type model. This model focuses particularly on career and [...]