The World of Work Project

Enterprise Social Networks

Enterprise Social Networks (ESNs) are private, internal communication platforms used by organizations to improve information flow, engagement and the sense of community. They aim to be “Facebook for work” and...

Cialdini’s 6 Principles of Persuasion: A Simple Summary

Cialdini’s 6 Principles of Persuasion are reciprocity, scarcity, authority, commitment and consistency, liking and consensus. By understanding these rules, you can use them to persuade and influence...

Six Facets of Effective Listening For Better Connection

The six facets of effective listening are key skills associated with personal sales, but which are helpful in many areas of life. They are: pay attention, monitor non-verbal communication, paraphrase and...

Category - Communication

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